DownTheSofa.com, and all pages containing that address and the services provided on this website, including any page that is enabled for use by a mobile device, are owned and operated by DownTheSofa Ireland Ltd (CRO Number 538446) 17 Northbrook Terrace, Northstrand, Dublin 3 ("DownTheSofa.com", "our", "we", "us" or "Service"). If you do not agree with these terms, you should not use the DownTheSofa Website.
By visiting and/or ordering services on this Website, and all other services of DownTheSofa.com you consent to the collection, use and transfer of your information as set out in this policy, subject to the preferences you express at the time of your registration on the Website or at any time thereafter.
Opt Out Policy
You can stop receiving marketing emails from DownTheSofa by clicking the unsubscribe link included at the bottom of an DownTheSofa marketing email.
We at DownTheSofa.com respect your online privacy and recognize your need for appropriate protection and management of your personally identifiable information ("Personal Information") that we acquire in your use of our Website. We may collect Personal Information from you; if we do, you will be expressly asked for it so that you know what information you are providing. For example, we may ask for this information when you download a document from our Website or when you register for an mobile application. Personal Information we may ask for includes your name, email address, the company you work for, your address, your mobile phone number, your title, whether you are an existing client of ours, and other information that can be used to identify you.
When you make an order through the Website, you may be asked to provide information about yourself including your name, contact details and credit or debit card information. We do not save your credit card information, or pass it on to the restaurant with whom you have placed your order. We only use your credit card information to verify and process payment of your order (only if you select to pay by credit or debit card).
If you choose to store a credit card it is stored by Realex Payments in a completely safe and secure way. DownTheSofa.com has no access to this information. Credit card usage may also be governed by the privacy policies of our processing partners, AIB Merchant Services (http://www.aibms.com/privacy) and Realex Payments (http://www.realexpayments.com/privacy-statement).
We may also collect information about your usage of the Website and information about you from the messages you post to the Website and the e-mails or letters you send to us.
We also collect non-personal information as described below.
Please remember, cookies do not contain confidential information such as your home address, telephone number or credit card details. We do not exchange cookies with any third party websites or external data suppliers.
We use reporting technologies on our Website to record non-personal information such as Internet domain and host names; Internet Protocol (IP) addresses; the page you request, your browser software and operating system types; click stream patterns; and dates and times that our Website is accessed. We analyze this information for trends and statistics. Our use of tracking technologies allows us to improve our Website and your experience, helps us understand the demographics of our user base, and suggests the sorts of announcements in which you are likely to have an interest. We do not use your IP address to identify you personally.
Disclosure of Personal Information
The information you provide to us stored on our servers and may be accessed by or given to our staff and third parties including companies within the DownTheSofa.com group of companies (which means our subsidiaries, our ultimate holding company and its subsidiaries) who act for us for the purposes set out in this policy or for other purposes notified to you.
It may be necessary to transfer your personal information to other group companies or service providers located in countries outside of the European Economic Area (EEA), including but not limited to the United States. This may happen where our servers or suppliers and service providers are based outside of the EEA or where you use our services and products while visiting countries outside of the EEA. The data protection and other laws of these countries may not be as comprehensive as those in Ireland or the EU but in these instances we will take steps to ensure that your privacy rights are respected. You agree that we may transfer your personal data on that basis.
If our business enters into a joint venture with, purchases or is sold to or merged with another business entity, your information may be disclosed or transferred to the target company, our new business partners or owners or their advisors.
We may use the information that you provide to us if we are under a duty to disclose or share your information in order to comply with (and/or where we believe we are under a duty to comply with) any legal obligation; or in order to enforce our Website Terms and any other agreement; or to protect the rights of DownTheSofa.com, associated restaurants or others. This includes exchanging information with other companies and other organisations for the purposes of fraud protection and prevention.
Security and control of personal information
We take reasonable steps to protect your information from unauthorised access and against unlawful processing, accidental loss, destruction and damage. We will keep your information for a reasonable period in accordance with the purposes for which we have collected such information or as long as the law requires.
If we have given you (or where you have chosen) a password which enables you to access certain parts of the DownTheSofa Website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Despite our use of commercially reasonable efforts to protect your Personal Information from unauthorized access or disclosure, the Internet is not an inherently secure environment and so we cannot guarantee the security of your Personal Information. We assume no liability for any disclosure of data due to errors in transmission, unauthorized third party access or other acts of third parties, or acts or omissions beyond our reasonable control.
Access, Accuracy and Deletion of Data
Upon your written request, we will allow you to review any of your Personal Information that you disclosed to us, except for any Personal Information that we collect in connection with or in anticipation of any claim or legal proceeding. If you discover any inaccuracy, please let us know so that we can make whatever corrections are appropriate.
We keep Personal Information for an unlimited time. However you can ask us to delete your Personal Information from our marketing databases, and if you do that we will comply as soon as practicable.
Access by Children
Our Website is not designed for children. We do not seek to collect any information from children, including those under the age of 16.
Links to other sites
Questions regarding this Privacy Statement or the information practices of the Website should be directed to DownTheSofa.com, 17 Northbrook Terrace, Northstrand, Dublin 3 or support@DownTheSofa.com.